Cookie Consent by Privacy Policies

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Event Reminder

Use our Event Reminder system to notify you when you have a special celebration coming up like an birthday, wedding, christening etc.

Simply select the date, event type and add your email address to receive an email one week before the event.

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Guarantee

  • We pride ourselves on our high levels of customer service.
  • We are so confident of our product and service, that we are happy to stand behind our 100% Satisfaction Guarantee!
  • Occasionally, something may go wrong. We are always on hand to make sure we put that right.

Returns/Refunds

  • If you are not 100% satisfied with your purchase, please contact us at the shop by phone or email.
  • We ask that you contact us within 24 hours of the problem arising.
  • Where applicable please provide photographic evidence.
  • We may ask you to return the product to the shop. This must be done within 48 hours of the problem arising.
  • Where a full refund is warranted, we will provide this, otherwise, we may replace the flowers or gifts to the value of the original purchase.
  • Replacements will be made as soon as possible.
  • Refunds may take up to 7 working days to be processed from agreement date.
  • Refunds will be processed via the original payment method.